Frequently asked questions

What are the opening hours for the apartments?

The Bellamy apartments are open 24 hours a day, 7 days a week. You will be welcomed either by our staff on arrival or via self-check-in outside reception opening hours.

What are the reception opening hours?

Reception is open from 8 am to 12 pm and from 2 pm to 7 pm to welcome you and answer any questions you may have during your stay. In the event of an emergency outside these hours, a telephone number is provided in your booking confirmation.

What payment methods are accepted?

The property accepts Visa, Mastercard, Eurocard and AMEX. You can also pay in cash and with holiday vouchers (including Connect).

Bank cheques are not accepted.

What languages are spoken at reception?

Our reception team speaks French, English, Romanian and Russian.

Do the apartments offer Wi-Fi?

Yes, free high-speed Wi-Fi is available throughout all communal areas and in the apartments, allowing you to access the internet during your stay, whether for leisure or work.

Are pets allowed at Bellamy Apartments?

Unfortunately not; pets are not allowed at Bellamy Apartments, either in the apartments themselves or in the communal areas.

Service animals are permitted, subject to presentation of supporting documentation, to ensure that everyone is welcomed in the best possible conditions.

Are Bellamy apartments suitable for people with reduced mobility?

Yes, we do have one apartment designed to accommodate people with reduced mobility. Located on the ground floor, it has a bathroom with a wheelchair-accessible shower and can accommodate up to four people.

Is smoking permitted in the apartments and communal areas?

No, smoking is strictly prohibited in the apartments and communal areas of Bellamy Apartments, including balconies and outdoor spaces. In the event of non-compliance, you will be charged a penalty of €200.

Why are Bellamy Apartments the best choice for a stay in Chamonix?

With 14 properties, Bellamy Apartments offer private accommodation, ideal for couples as well as for holidays with family or friends. Their real selling point? The opportunity to benefit from essential, high-quality hotel services, such as a concierge service or cleaning on request.

Designed for mountain holidays in all seasons, the apartments are equipped with all the necessary facilities, including a communal laundry room, private car park, ski room and a mini-market for last-minute essentials, which will make your stay in Chamonix much easier. Their location, less than 200 metres from the coach station, provides easy access to the valley’s various activities and must-see attractions.

How do I get to the Bellamy apartments by car?

If you’re travelling by car, enter the address ‘Le Cry, 6 chemin du Rusticana, 74400 Chamonix Mont-Blanc, France’, which will take you directly to our accommodation. Once you arrive, you can park on the esplanade to check in, then park your car in our free underground car park.

From Geneva: Follow the A1 towards France, then take the A40 towards Turin / Milan / Chamonix-Mont-Blanc until you reach Chamonix. At the roundabout at the entrance to Chamonix, turn left, then left again at the second roundabout. Continue for 200 metres, then turn left onto Chemin du Cry. The Bellamy apartments are 100 metres ahead of you and are signposted.

From Lyon: Take the A43 towards Chambéry, then the A41 towards Bonneville, and finally the A40 towards Chamonix. On arriving in Chamonix, turn left at the first two roundabouts. Continue for 200 metres, then turn left onto Chemin du Cry. The Bellamy apartments are 100 metres ahead of you and are signposted.

Do the Bellamy apartments have a car park?

Absolutely. The Bellamy apartments have a free underground car park with a height of 2.05 metres and 12 parking spaces, 2 of which are for electric vehicles.

Do I need to book my parking space before I arrive?

Yes, it is best to book your parking space in advance with the apartments’ reception. You can make your request by email as soon as you receive your booking confirmation, or directly when making your booking by adding it in the ‘special requests’ section.

Is the car park equipped with charging points for electric vehicles?

Absolutely, the Bellamy Apartments car park is equipped with two charging points dedicated to electric vehicles. Charging is free of charge; the charging cable is not provided.

Is it possible to reach the apartments by bike?

Absolutely, you can cycle to Chamonix and the Bellamy Apartments. Outside the winter season, you can store your bikes securely in the apartments’ ski room.

Is it possible to reach the apartments by public transport?

Access by bus:

The Bellamy Apartments are perfectly located, close to the Chamonix Sud coach station, making it easy to reach the accommodation.

To get to Chamonix, you can take the coach from Lyon, Geneva, Annecy or Chambéry stations. Connections from Italy are also available, departing from Courmayeur, Turin and Milan. For more information on routes and timetables, please visit Flixbus for journeys from France and Arriva for journeys from Italy.

On arrival in Chamonix, the Bellamy apartments are a 5-minute walk from the station, via the Route des Pélerins, then turning left onto the Chemin du Cry.

Access by train:

Chamonix is accessible by train all year round. You will need to change trains at Saint-Gervais–les-Bains station.

Once on the train to Chamonix, get off at the Aiguille du Midi stop; you can then walk to our accommodation in 10 minutes.

You can also get off at Chamonix Mont-Blanc railway station and take bus 04 to the Salle de la Convivialité stop.

Access by plane:

- From Geneva-Cointrin Airport – 85 km – 1 hour 15 minutes by car.

- From Lyon Saint-Exupéry Airport – 227 km – 2 hours 30 minutes by car.

- From Milan Malpensa Airport – 239 km – 2 hours 45 minutes by car.

Is a transfer service available to the region’s airports?

Absolutely. Our concierge service is here to help and can book your transfers to and from Geneva Airport. For all enquiries, please contact us at reservation@bellamychamonix.com.

Are the flats near a bus stop in Chamonix?

Yes, the nearest stop is Salle de la Convivialité, located at the bottom of Chemin du Cry. The Chamonix Sud coach station, which serves as the central hub for public transport in Chamonix and the valley, is just a 200-metre walk from the Bellamy apartments.

From the station, you can take any of the bus routes to easily reach the ski lifts and places of interest in the valley. For more information on timetables and bus routes, please ask at reception or visit the Chamonix Mobilité website directly.

Are there any discounts available on public transport?

In fact, when you stay at Bellamy Apartments, you can benefit from the guest card, which offers numerous advantages on public transport.

You can travel free of charge on the Mont-Blanc Express between Servoz and Vallorcine. For bus travel, the guest card entitles you to preferential fares on your journeys.

Please note that the guest card does not serve as a ticket for bus journeys; you must purchase a ticket via the Chamonix Mobilité website or the Chamonix Mobilité app (remember to enter your guest card ID to claim your discount).

You can also buy your ticket from the ‘Chamonix Mobilité’ ticket machines located at the Maison de la Mobilité, the Chamonix Tourist Office, the Les Houches Tourist Office and the Chamonix Youth Hostel

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From what time is check-in available at Bellamy Apartments?

Check-in at the apartments is available from 4 pm. If you arrive earlier, you can make use of the luggage storage service and leave your bags there so you can enjoy Chamonix without any hassle.

Is early check-in possible?

If you’d like to arrive earlier and make use of your accommodation, early check-in may be possible depending on the residence’s occupancy. You can contact reception via the contact form for further information.

What time is check-out?

For all apartments, check-out must be completed by 10 am. If you’d like to make the most of Chamonix on your last day, you can leave your luggage on site after check-out using our free secure luggage storage service.

Is it possible to arrive after reception has closed?

Absolutely. A self-check-in system has been set up so that you can access your apartments whatever time you arrive in Chamonix. Full instructions are provided in your booking summary.

If you have any questions about self-check-in, please contact us before your arrival so that our team can assist you.

Is it possible to check out outside reception opening hours?

Yes, it is possible to check out outside reception opening hours. Please contact reception at least one day before your departure so that we can arrange your check-out and process payment of your bill.

How many flats are there at Bellamy Apartments?

Bellamy Apartments comprises 14 flats spread across two two-storey buildings. The flats are divided into 5 categories according to their capacity and facilities.

What categories of flats are available?

The five categories of flats we offer are mezzanine studios, two-room flats for three people, two-room flats for four people, superior two-room flats with a terrace, and four-room flats with a terrace.

What are the dimensions of the Bellamy flats?

Each flat offers a spacious layout to ensure a comfortable stay:

· Mezzanine studios – from 25m²

· 2-room flats for 3 people – from 43m²

· 2-room flats for 4 people – from 45m²

· Superior 2-room flats with terrace – from 45m²

· 4-room flats with terrace – from 83m²

Which flat is best for a family holiday?

Bellamy flats offer a range of options suited to family holidays. For parents with one child, the 2-room flats for three people provide plenty of space and comfort for an enjoyable stay for three.

For larger families, the two-room apartments for four people and the superior two-room apartments with terraces offer the best solution, with spacious communal areas and comfortable bedrooms for adults and children.

For large families or group stays, our four-room apartment with a terrace can accommodate four adults and six children. It features two separate bedrooms, two bathrooms and a dormitory with bunk beds. It’s the perfect option for enjoying Chamonix and sharing cosy moments together.

Are the flats cleaned during your stay?

Yes, for bookings of 5 nights or more, bed linen and towels are changed halfway through your stay to ensure your comfort and hygiene. For stays of 7 days or more, a full clean is also carried out in addition to the change of bed linen and towels.

For shorter stays, a cleaning service is available on request for an additional charge, subject to our team’s availability. Please feel free to speak to reception for more information.

What facilities are available in the Bellamy apartments?

All Bellamy apartments have a bathroom fitted with a shower or bath, complete with toiletries, towels and a hairdryer.

The kitchen is equipped with an oven, hob, fridge, microwave, toaster, dishwasher, as well as a coffee machine and a kettle.

For your comfort, the apartments are also fitted with reversible air conditioning, a lounge area with an HD television, a Marshall speaker and an arcade machine.

Some flats also have fold-away beds, bunk beds or a sofa bed.

Do the flats have separate beds?

Yes, to have separate beds during your stay, simply request this when you book, and our team will prepare your accommodation accordingly.

Can the windows in the flats be opened?

Yes, the windows can be opened to air out the rooms and bedrooms in your accommodation. For apartments with a terrace, the glass doors also allow you to air the room and access your private terrace.

Do the apartments have air conditioning?

Yes, all apartments have an air conditioning system that allows you to regulate the temperature in summer for optimal comfort despite the heat.

Are cots available?

Yes, we have cots available at the reception desk. To request one, simply ask at reception. You can also specify this when making your booking so that your flat is equipped with one before you arrive.

What sort of views are available from the flats?

We have several flats offering views of Mont Blanc and the surrounding mountain range. However, some of our flats do not have a view of the peaks. If you would like a flat with a view, we recommend booking one with a terrace.

What facilities are available at Bellamy Apartments?

During your stay at Bellamy Apartments, you can make use of a ski room with private lockers fitted with boot dryers, a covered car park, a communal laundry room (for an additional charge) and a convenience shop stocked with drinks, dry goods and toiletries.

Wi-Fi is available throughout the property, and a free concierge and luggage storage service are also at your disposal. Our team will be happy to provide you with recommendations on Chamonix and the surrounding area.

Do the apartments have a washing machine?

Yes, a communal laundry room is available for guests, equipped with washing machines and tumble dryers. To use these, you must purchase tokens from reception.

Ironing boards and irons are also available on request from reception.

What channels are available on the TVs?

The apartments feature a flat-screen TV in the living room and bedrooms, with French and international channels. There is also a wide variety of radio stations (available in several languages).

Can I leave my luggage at reception?

Of course, we have a free secure luggage storage service so that you can relax and enjoy Chamonix from the moment you arrive right through to the very last second!

Can I request special services during my stay?

Absolutely. If you have any requests for special services, please contact us using the form on our website. Our team is here to help and will do its best to accommodate all your requests.

Can I buy my ski pass directly from the concierge desk?

Yes, you can purchase ski passes for the ski areas in Chamonix and the surrounding valley from the concierge desk at Appartements Bellamy during opening hours. Our team will also be happy to advise you on the best ski areas to suit your needs.

Where can I hire and buy ski equipment?

We recommend the ski shop at the Heliopic Hotel & Spa, located less than 400 metres from the apartments, which offers a high-quality service and professional advice. The ski shop is open daily from 8 am to 7 pm, from December through to April.

Can I store my own equipment at Bellamy Apartments?

Yes, each apartment has its own private, secure ski locker to keep your equipment safe. Boot dryers are also available in the lockers, allowing you to dry your equipment so you can ski in dry gear every day.

Is it easy to get to the valley’s ski areas from Bellamy Apartments?

Yes, it’s very easy to get to the various ski areas thanks to the shuttle services, which are free for ski pass holders and available throughout the winter season. You can find the routes and timetables on the Chamonix Mobilité website.

Can we book ski lessons directly at reception?

No, but we have a number of leaflets from qualified partners available at reception. If you’d like to take a course but are having any difficulties, our team is on hand to help you.

Is the Aiguille du Midi cable car close to the apartments?

Yes, the Bellamy apartments are located just a 400-metre walk from the Aiguille du Midi cable car station, making them an ideal base for enjoying this must-see attraction in Chamonix.

Is the Montenvers train station near the Bellamy apartments?

The Montenvers train station is about a 20-minute walk from the apartments. You can also reach the station in 10 minutes by taking bus 03 from the ‘Le Grepon’ bus stop, located at the town centre car park.

Are there any shops near the apartments?

Yes, the nearest shop for your shopping is the Carrefour Market supermarket, about 800 metres from the residence. You’ll find most of the essentials you’ll need for your stay there. There are also other grocery shops and shops in Chamonix town centre.

How far away is the tourist office?

The Chamonix tourist office is 1 kilometre from the apartments but is easily accessible in 10 minutes by taking bus 04 from Chamonix Sud station and getting off at the Place du Triangle de l’Amitié stop.

Are there any restaurants and bars nearby?

Absolutely – there are plenty of restaurants, bars and brunch spots in the vicinity of the flats, mainly near the Place de l’Aiguille du Midi, on Avenue de l’Aiguille du Midi and on Rue du Docteur Paccard.

A little closer by, we recommend the Frometon restaurant, which specialises in regional cheese specialities and French cuisine. For modern, refined cuisine, the Bib Gourmand-awarded Akashon restaurant is one of Chamonix’s top spots and is just 400 metres from the apartments.

Can I use a promotional code when booking?

Book directly and enjoy 10% off your stay with the code BELLAMY.

Is it possible to change or cancel an existing booking?

Yes, you can cancel or change your booking free of charge up to 14 days before your arrival date. If you wish to cancel your booking within 14 days of arrival, you will be charged the deposit, which is 30% of the booking total.

In the event of cancellation on the day of arrival or a no-show, you will be charged the full amount of the booking.

Are there any additional charges?

Yes, a tourist tax is payable during your stay. For the 2025–2026 period, this tourist tax amounts to €2.60 per adult per night.

Is the price the same as on Booking or other booking platforms?

Booking platforms offer rates that can vary depending on a number of factors. To get the best rate, we recommend booking directly on our website using the code BELLAMY. If you find a lower rate elsewhere, please contact us and send us a screenshot. We’ll match that rate or offer you an even better deal.

Are there any special offers?

Yes, we run a number of special offers throughout the year. We also have a loyalty programme for our regular guests, which gives access to exclusive offers.

Do the apartments sell any merchandise?

Yes, Bellamy Apartments offer a wide range of branded merchandise and souvenirs, so you can take home a memento of your stay in Chamonix. You’ll find items such as water bottles, clothing and stationery.

Can I buy souvenirs on site?

Yes, souvenirs are available directly at reception.

What can I find in the convenience shop?

Our convenience shop stocks alcoholic and non-alcoholic drinks, snacks and local produce, as well as toiletries.

What are the convenience shop’s opening hours?

The convenience shop has the same opening hours as reception, i.e. from 8 am to 12 noon and from 2 pm to 7 pm.